Frequently Asked Questions
Everything you need to know about your next diecast treasure.
How do you ensure the cars are not damaged during shipping?
We take collector-grade precautions by using reinforced cardboard boxes, bubble wrap, and structural inserts to prevent card corner bending or blister cracking during transit.
What is the condition of the packaging for your diecast models?
Unless otherwise stated in the product description as 'damaged card,' all items are shipped in mint or near-mint condition, suitable for both loose and carded collectors.
Do you offer combined shipping for multiple orders?
Yes, if you place multiple orders before your initial shipment has been processed, we can combine them and refund the excess shipping costs to your original payment method.
What is your return policy for collectible items?
We accept returns within 14 days of delivery, provided the manufacturer's packaging remains unopened and the factory seal is intact. We cannot accept returns on items that have been removed from their original blister packs.
Do you ship internationally?
Yes, Lot57 Diecast Cars ships to collectors worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location and the weight of the parcel.
Are your products authentic licensed replicas?
Absolutely. We only stock 100% authentic, officially licensed diecast models from reputable manufacturers like Hot Wheels, Matchbox, and GreenLight.